Warranty

Applied DigiTech warrants all products to be free from defects in material and workmanship under normal use for 30 days from the date of shipment to customer. Customer is defined as the person, company, or entity that actually purchased the product from Applied DigiTech. 

If you have a question regarding the use of a Applied DigiTech product, please contact Applied DigiTech at support@appdigitech.com. 

If you have a warranty claim, please write Applied DigiTech at service@appdigitech.com for instructions for returning the product with an explanation of the problem. If, upon examination, Applied DigiTech finds that the product is defective and such defect was not caused by misuse or abuse such as physical or electrical damage, we will, at our discretion, either repair or replace the product.

All returned products must be accompanied by an RMA number prior to shipment.  

The customer is responsible for packaging the returned material in suitable packaging for transport and the package should be insured appropriately. Applied DigiTech will not be responsible for product loss or damages that result during return shipment.

Applied DigiTech will repair or replace the item and ship the product to the customer using the same or equivalent means of shipping that the customer shipped to us.

Applied DigiTech products are designed and assembled with care and all assembled products must pass functional testing to ensure quality before they are shipped. However, our products are not rated for use in medical, life support, or systems where failure could result in the loss of life or have serious life threatening or economic impact.

Applied DigiTech does not warrant merchantability for any purpose and shall not be liable for any direct, indirect, incidental, special, exemplary, or consequential damages of any kind, however incurred, through the use of our products.

Supports for Custom Design

Over the years,  Applied DigiTech has researched and developed skills in a number of different technologies in real-time monitoring and controls.

We can support custom requests on modification of current products to fit to custom's specific engineering needs with very low cost and quick turn-arround time.

We can take custom ideas from development to manufacturing. Not only can we provide reliable hardware design, but exceptional embedded software as well.

Please contact us at support@appdigitech.com for your requirement.